Accessibility, User Contributions, Product Safety

Accessibility Statement

At NeoCurly, our commitment to providing an inclusive digital experience extends to everyone, including those living with disabilities. We are dedicated to enhancing the accessibility and usability of our website, aligning with our mission to inspire self-love and acceptance within the natural hair community.

Our Accessibility Standards: NeoCurly is actively engaged in improving accessibility standards on our website. We adhere to recognized guidelines and standards and are currently working towards achieving Level AA compliance of the Web Content Accessibility Guidelines (WCAG) 2.1. This ongoing effort reflects our commitment to meeting and exceeding the standards set forth for a more accessible online experience.

Compatibility with Assistive Technologies: Understanding the importance of assistive technologies, NeoCurly is diligently working to ensure that our website is seamlessly compatible with a variety of tools, including screen readers and voice recognition software. This proactive approach is aimed at facilitating an inclusive and barrier-free interaction with our digital platform.

How to Reach Us: If you encounter any challenges while accessing our website or require assistance, we encourage you to contact us. You can reach out via email at or by phone at 1 (877) 636-2875. Our dedicated team will be delighted to work with you to provide the information or services you need, ensuring that your experience with NeoCurly is positive and accommodating.

Feedback and Suggestions: NeoCurly values your feedback, and we appreciate your input in our ongoing commitment to accessibility. If you have any questions, concerns, or suggestions regarding the accessibility of our website, please let us know. Your insights are instrumental in guiding our efforts to create a more accessible and user-friendly digital space for all.

Thank you for being a part of the NeoCurly community. Your support contributes to our mission of embracing diversity, health, and acceptance in the natural hair care community. We look forward to continually improving and ensuring that everyone can enjoy the NeoCurly experience without barriers. Accessibility Statement Page

User Posting Policies

Welcome to the NeoCurly community! We appreciate your engagement and contributions to our platform. To maintain a positive and inclusive environment, we have established the following User Posting Guidelines. By participating in our community, you agree to adhere to these guidelines:

  • Respectful and Inclusive Language: Please use respectful and inclusive language when posting comments, reviews, or any content on NeoCurly. Avoid offensive, discriminatory, or harmful language that may negatively impact others in our community.
  • Relevant Content: Ensure that your posts are relevant to the NeoCurly community. This includes discussions, reviews, and contributions related to natural hair care, beauty, and our products. Off-topic posts may be subject to removal.
  • Authenticity and Transparency: Be authentic and transparent in your posts. If you are affiliated with NeoCurly in any way, disclose your relationship to maintain transparency. Misleading or deceptive content will not be tolerated.
  • No Spam or Promotions: Avoid spamming or promoting unrelated products, services, or external websites. This includes self-promotion without contributing meaningful content to the community.
  • Constructive Criticism: Constructive criticism is welcome, but please express your feedback in a constructive and respectful manner. Avoid personal attacks or defamatory comments against individuals or the NeoCurly brand.
  • Intellectual Property: Respect intellectual property rights. Do not post content that infringes on copyrights, trademarks, or any other intellectual property of NeoCurly or third parties.
  • Privacy: Protect your privacy and the privacy of others. Do not share personal information, contact details, or sensitive information in your posts.
  • Moderation and Enforcement: NeoCurly reserves the right to moderate and enforce these guidelines. Inappropriate content may be edited or removed without prior notice. Repeated violations may result in temporary or permanent suspension of posting privileges.
  • Reporting Violations: If you come across any content that violates these guidelines, please report it to us promptly. Use the reporting features available on our platform or contact our community moderation team at
  • Community Support: Foster a supportive community by encouraging positive interactions and providing helpful and encouraging feedback to fellow members.
  • Updates to Guidelines: NeoCurly may update these User Posting Guidelines from time to time. Please review them periodically to stay informed about any changes. User Posting Guidelines Page

Content Supervision and Enforcement: Concerning monitoring and enforcement, we retain the right to remove content at our discretion without prior notice. This action is deemed necessary if a User Contribution violates our Terms of Use, poses a potential safety threat, or infringes upon intellectual property rights. Our commitment to maintaining a secure and respectful environment for all users guides these measures. We aim to ensure the integrity of our platform, protect individuals' rights, and uphold the standards outlined in our policies. Any content found to contravene these principles will be promptly addressed to maintain a positive and compliant community space.

Reliance on Information Posted: Similar to many other websites, our platform incorporates content from third parties, including materials from users, bloggers, and third-party licensors, syndicators, aggregators, and/or reporting services. The opinions expressed in these materials, including articles and responses, excluding content provided by the Company, are the sole responsibility of the respective contributors. Such materials may not necessarily represent the views of the Company. We disclaim responsibility and liability for the content or accuracy of materials provided by third parties, whether on behalf of you or any other party.

Product Safety Information

At NeoCurly, ensuring your safety and well-being is paramount to us. Prior to incorporating our beauty products into your routine, we strongly recommend that you thoroughly read and strictly adhere to the safety guidelines and disclaimers outlined below. Your understanding and compliance with these measures contribute to a secure and enjoyable experience with our products. Always prioritize your safety and follow the recommended guidelines for the best results.

  • Prior to incorporating any new NeoCurly product into your routine, it is crucial to conduct a patch test on a small area to identify any potential adverse reactions. If you experience redness, itching, or irritation, discontinue use immediately.
  • Carefully review the ingredient list provided on each product, especially if you have known allergies or sensitivities to any component. Refrain from using the product in such cases and consult with a healthcare professional if necessary.
  • Ensure proper storage of the products in a cool, dry place, away from direct sunlight, and avoid exposing them to extreme temperatures, as this may compromise the integrity of the product.
  • Respect the labeled expiration date on each product for both safety and efficacy. Do not use products beyond this date.
  • Follow the usage instructions provided on the product packaging and our official website to achieve the best results. Overuse or improper application may lead to undesired effects. In case of irritation, discontinue use immediately and seek advice from a healthcare professional.
  • If you encounter any irritation, redness, or discomfort during use, discontinue the product immediately. Persistent symptoms should be addressed with a healthcare professional.
  • For individuals who are pregnant, nursing, have pre-existing medical conditions, or are undergoing medical treatments, it is advisable to consult with a healthcare professional before using our products.
  • Unless specified as child-friendly, our products are intended for adult use only. Keep all products out of the reach of children.
Safety Disclaimer: The content presented on our website, packaging, and marketing materials serves solely as general informational material. It is not intended as medical advice and should not be viewed as a replacement for professional healthcare guidance. We emphasize the critical importance of consulting with qualified healthcare professionals for personalized advice tailored to individual needs. This notice underscores our commitment to promoting responsible and informed decision-making concerning health and well-being. NeoCurly assumes no liability for allergic reactions, product misuse, or adverse effects resulting from the failure to follow instructions or consult with healthcare professionals. Your use of NeoCurly products indicates your acknowledgment that you have read, understood, and agreed to the safety guidelines and disclaimer provided. Product Safety Information Page